Contact New Kiwi Support
We're here 24/7 to help you with any questions or emergencies. Choose the contact method that works best for you.
Contact Methods
Get in Touch
Multiple ways to reach us for support and assistance
24/7 Phone Support
Call us anytime for immediate assistance. Our team is always ready to help.
Call NowAvailable in English and Chinese
Email Support
Send us your questions and we'll respond within 24 hours.
Send Emailinfo@newkiwisupport.com
Our Office
Visit our office in Chengdu for in-person support and consultation.
Chengdu Tianfu Software Park
Building D-10
Chengdu, China
By appointment only
Important Numbers
Emergency Contacts
Essential emergency numbers for New Zealand
Our Support
Important Note:
For life-threatening emergencies, always call 111 first. Our support team can provide additional assistance and guidance after emergency services are contacted.
When We're Available
Business Hours
Our support schedule and availability
24/7 Phone Support
Always available for emergencies and urgent questions
Email Support
Monday to Friday, 9 AM - 6 PM (NZST)
Office Visits
By appointment only - contact us to schedule