Frequently Asked Questions

Find answers to common questions about our services, packages, and support. Can't find what you're looking for? Contact us directly.

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Our support team is available 24/7 to answer any questions you might have. Don't hesitate to reach out - we're here to help make your New Zealand journey smooth and successful.

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Email: info@newkiwisupport.com | Phone: +800 4630 8866

Frequently Asked Questions

How do I get my free SIM card?

Do the SIM cards work internationally?

What's included in the 99 NZD Landing Package?

What is the Family Support package for students?

How quickly can I get support?

What languages do you support?

Where is your office located?

Can I get just the free SIM card without a package?

What's included in the food kit?

Do you offer refunds?

How do I contact you in an emergency?

What guides are included in the packages?

Still Have Questions?

Get in Touch